32 real world experts outline the who, what and why when it comes to running an Intelligent Automation Centre of Expertise for FREE.

Business transformation requires organizations to establish Centres of Excellence (CoE) to deliver and support critical business capabilities. But ‘what is a Centre of Excellence?’, ‘what does it do?’, ‘who should work in it?’ and lots more questions answered by real world, battle hardened, expert practitioners.

1. Part 1: What does a Centre of Excellence do?
2. Part 2: The pros and cons of alternate CoE models.
3. Part 3: What business conditions must exist for a CoE to be successful?
4. Part 4: Who works in a COE and what are their responsibilities?
5. Part 5: COE RACI – Responsible Accountable Consulted and Informed

Digitisation and automation are not an overnight success story. Whilst significant returns can be achieved within 12 months, automation and digital transformation is a long-term play.  It is crucial to have the big picture in mind, but take small steps to begin (i.e. start small, think big, scale fast). Automation skills are built over time.

Centres of Excellence are designed to drive innovation and improvement. They also create a structure that encourages the different members of the organisation to measure, experiment, and push it forward. By promoting more transparency and more shared results, CoEs can be a powerful way for an organization to align around business goals, rather than individual departmental metrics. 

With the right automation IA | RPA CoE tools, team and methods, a business can open itself up to new opportunities to interact with customers, close more deals and make more money using automation and digital technology. If that isn’t something worth aiming for then nothing is.

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